Hengrove Way, BS4 1UN
0117 966 9998

Customer Reviews

Caddy Windows’ fantastic customer reviews proudly make us Bristol’s Favourite Window & Door Company, based on the combined online reviews of Facebook, Google and Trustpilot. We understand that when you invest in home improvements, you want them to be of the highest quality, installed to an excellent standard from a company that you can trust. So, we welcome all feedback from customers to help us maintain our high standards.




Brilliant customer service from Jamie in the office today, came and sorted out a problem with our window within hours, even though window was fitted a while ago! Would definitely recommend first class after care!

Sam Power

Fantastic service from all of the team at Caddy Windows. New bi-fold door and window supplied & fitted with no issues.....really happy with the price and work. Highly recommended!! Phil & Kim

Phil Wong

excellent show room . very well laid out , excellent products and some great ideas .

Martin Gooding

excellent service from craig and staff at caddy windows, very professional service. very smooth process, would recommend.

Jason Iles

Having just had all our upstairs windows replaced we were very impressed with the service we got from the home visit for our quote to the windows being installed. Despite virus issues were kept updated on our order and fitted when it was safe to do so. Great to deal with a local experienced honest company no gimmicks or inflated prices and excellent service

Dave Spicer

I've had several jobs done by Caddy Windows and they have been excellent from start to finish every time! Very competitive prices and the fitters were punctual, clean, tidy and polite. I would highly recommend Caddy Windows and will definitely be using them again in the future! Thank you!

CM Carpentry Ltd .

Fantastic job from start to finish and the windows are amazing . Would highly recommend

Jo Hale

I work in the contracting / insurance industry, and would recommend them for replacement windows, they dealt with the pebble dash exterior very well, the guys were very professional overall, removed and fitted 4 windows, 1 upstairs in under 6 hours, if I had to find fault, it would only be that they could of put some dust sheets downstairs, but apart from that 5 stars, I would definitely use them again and recommend them to others, very good indeed.

mike rees

Really pleased with my new windows . The fitters Mitch and Kian were amazing ( hard working , attention to detail, tidy and did a lovely finish around the windows) The windows are great quality too. Been a very smooth process with Caddy from start to finish. Will definitely use again and recommend

Stephanie Reeves

We have 2 doors and windows replaced. Great service and fantastic quality products.

Sara Pryce

I would highly recommend Caddy. We had our patio doors, back door and kitchen window replaced. The fitters were great and very hard working, got everything done and dusted in around 4 hours.
Price was very competitive and actually came in at less than some of the big national companies.

Alis June

Just had our new windows installed by Caddy Windows and we couldn't fault a thing. I'm not one to leave reviews but the service from them was fantastic. From the sales team who were really helpful and patient with us to the installation team who kept us informed throughout. The fitters who installed the windows were great, took pride in their work and our home. We will be back to have our front door done later this year! Great work Caddy!

Ian Rose

Had some windows and patio door installed could not fault the service at all. The fitters arrived at the time stated they were very professional and polite would highly recommend caddy windows

Chris Anning

Used Caddy Windows this year for a replacement window and I couldn’t fault the service, will be using again for the next window we are replacing.

Laura Powell

Used Caddy Windows to replace our bathroom window. Couldn’t be happier with the result. Everything was great from start to finish will definitely be using them in the future!!!

Stephanie Powell

top quality work very professional and very friendly staff & amazing showroom

Mark Box

Great showroom, friendly staff

Melanie Caddy

Thank you
To caddywindows thank you for the new install of new windows and doors
And fitters were fantastic
Highly recommend

Ian Cains

I was recommended Caddy Windows by my brother and sister in-law. I have to say the service from start to finish was top marks. The flat is now using less central heating as it stays nice and warm so saving me money which is a bonus. The installation team were extremely polite and professional. They were extremely clean couldn't fault them at all. Many thanks to the whole team. Highly recommended.

Aaron Clarke

Excellent all the way through, from showroom to sales and survey to fitting. Really good quality products as well; more than expected. Fitters were on site 7.30 every morning and did a brilliant job. Would always return to Caddy ⭐️⭐️⭐️⭐️⭐️

Ian Thomas 'Billy'

“Very professional and reliable service from start to finish. All work carried out to a high standard. Always on time and worked in a tidy and efficient manner.”

Excellent showroom with a wide range on show and very friendly staff on reception.

Lee Spill

Great service by really friendly people.
Very professional attitude with attention to detail.
Nothing is too much trouble and all the team are 100% committed to customer satisfaction.
Not at all expensive.
Many thanks to you all.

Ray Baker

We had all our windows and doors replaced by Caddy Windows. Craig and Jack our installers did a great job.

Barbara Banks

Brilliant service all round 🙂 I’m not a ‘review’ type of person however just wanted to say a big thank you!

From our first dealings with the lovely receptionist when my wife and I visited the showroom (which is really impressive) to receiving our quote from Tracey was stress free and relaxed - no horrible tactics or pushy up selling.

We were offered their best price first time around and at this stage we decided to take advantage of their upfront payment discount which saved us 5%..!

Their surveyor came at a time that suited us and was very detailed and put our minds at rest even more. The fitters arrived on site (on time) every day and left our house clean and tidy.

Superb, thank you! Have already recommended Caddy to my parents who are having their windows and doors fitted in August!

Dave Smithson

We had bi-fold doors put in by Caddy Window. From the pre-sales with Ryan and the installation by Craig and Jack, it was a first class service. Highly recommended them and I am sure we will be back in the future when we update our front door.

Simon Smith

We had a bi-fold doors installed in our summer house. The experience from showroom to installation was excellent. The installation team were prompt, tidy and friendly. I would recommend Caddy Windows to my friends and family without hesitation.

Simon Smith

Excellent service from initial meeting at the showroom through to completion of installation. Scott and Stewart the fitters were extremely courteous and helpful and their installation of the windows and door was completed to a very high standard of workmanship. This in combination with being meticulously tidy made for a very smooth installation and minimum disruption over the 2 days of fitting. Caddy Windows certainly raise the bar to a very high standard when compared to others within this industry.

Alicia Dick

We had a first floor patio door replaced with a very large window, From start to finish the process was 1st class, Tom the window fitter was amazing, Polite, Professional, Cleaned up after himself and hard working, We needed new Facia due to having window openings, the following day Scott and Simon came round and installed all new facia again excellent job, professional and tidy. An extra Thank you to Martin to have this resolved this within 48 hours, We will be back with an order for more windows.

Tracy Huggins

Would like to thank Craig, Jack and Scott for a great job they did fitting our doors and windws,they were very professional and pleasant people, nothing to much trouble,

Paul Campbell

very friendly and helpful staff. work was booked in very quickly. reasonable prices. very satisfied

Chantel Hatherall

brilliant service from start to finish. love the window and it was such a change to have a friendly local company that delivered what they promised - when they promised and at a great price. highly recommended . thanks

Tina Willshire

Professionalism and brilliant customer service...

Austin F Mangoba

The sales process was great and not pushy at all and they were the best price from 3 quotes received.
Tidy work and done sooner than expected.

Nicola Tracey

Caddy windows dome a fantastic job on our doors and windows
Highly recommend them

Andrew Ritchings

5 stars all the way.

Their sales rep, Ryan, was extremely helpful, and 100% transparent from the start to the end. No hard sale, no dubious discounts - it was all fair and clear.

Hannah, the installation manager, organised our window fitting according to our wishes and was very accommodating. We were impressed with the clear and timely communication and all regular updates about our order.

Last but not least - we would like to thank Tom for doing a cracking job fitting all our windows as well as two outside doors - all by himself as his colleague got injured before the job was due to start. Tom worked really hard, took hardly any breaks, always arrived on time, was very friendly, tidy and very polite. You could tell he takes great pride in his work and we really appreciate all of his help.

Wonderful local company that gets 5+ stars from us. Thanks Caddy Windows for making our home look beautiful and warm.

Vera Cady

Great experience from booking through to finish. Very professional company, excellent prices - really great service and wouldn’t hesitate to recommend.

Ella Harvey

Have had new windows and door fitted this week by Caddy. 1st class service from the start. Friendly non pushy Representative, friendly surveyor and superb installer. His work was outstanding and always cleared up each day. Very happy customer. LOVE our new front door. Thank you Caddy Windows

Karen Lavis

Would recommend them, they fitted my front door, great job

Diana Peters

Superb work delighted with my new door.

Mark Langley

So pleased with everything. Great customer service and fabulous workmanship. Would thoroughly recommend.

Patricia Verey

Competitive prices but the service was first class from quote to completion . Nothing was to much or missed , highly recommend will use again .

Bev Rooney

Caddy are a great company, quality products and a fair price, lovely to deal with great fitters, highly recommended.

Dawn Byrne Bartlett

"Friendly staff, good price and the product has made my living room much warmer!"

Ryan Morris

Great service, friendly staff. Very highly recommended

Holly Collins

Highly recommend Caddy Windows. Great staff, service and showroom.

Sue O'Donovan

I would rate caddy windows very highly and have a good range of product in the nice showroom they have.

Jamie Churches

Wide variety of products that can be viewed in a fantastic showroom. Staff are very friendly and helpful .

Joe Vear

Brilliant service from start to finish - I really couldn’t fault them. Thank you Caddy Windows !!

Martine Vear

Great price, great service, great products. The showroom is a touch of class.

Greg O'Donovan

Very helpful and polite staff all round!

James Needs

Highly recommend Caddy Windows. They are competitive, efficient and their communication is first class!

Hannah Evans

Yes I would recommend Caddy Windows! They are efficient, friendly and competitive!

Adele Fay

I can highly recommend Caddy. They were professional and helpful at every stage and most importantly the finished job was carried out to a high standard by someone who obviously took pride in their work. A very nice job and very good value for money. Thank you.

Jacqueline Catherall

Absolutely amazing job! The fitters were very helpful and friendly, left the house tidy and have done an amazing job in and out on the windows and doors. We highly recommend Caddy Windows.

Benjamin James Watts

Great job couldn’t be happier , clean , tidy , on time .

Carolyne Pegler

Had my salon window replaced today and it not only looks amazing but the service I have received from everyone has been amazing from the lovely lady on reception to the window fitters amazing work will def be recommending ��
Now to ring and pay the bill �

Nichola Comer