COVID-19 UPDATE

Following the Government’s address to the nation on Sunday 10th May, it was suggested that those who cannot work from home should be encouraged to return to work. Caddy Windows have implemented a phased return to work for our staff and will adhere to our Safe Operating Procedures.

We understand that you will have health concerns during the ongoing coronavirus pandemic, and we would like to reassure you that the safety of our customers and staff is paramount. During any home visit, our staff will have their own Personal Protective Equipment (PPE) Pack including hand sanitiser, masks, gloves, disinfectant spray and disposable rag. Also, we will adhere to strict social distancing of at least 2m.

Home Appointments

Now Available!

If you would like one of our sales advisors to attend your home to provide a quotation, click here to book your appointment. Our sales advisors are equipped with their own PPE pack and will adhere to strict social distancing.

Showroom Appointments

Now Available!

You are welcome to visit our showroom by appointment only to view our products and obtain a quotation. When you arrive, hand sanitiser will be provided with clear social distancing rules throughout the premises. Click here to book your appointment.

Survey Appointments

Now Available!

If you have already placed your order with Caddy Windows and need to rebook  your survey appointment, please click here. Our surveyors are equipped with their own PPE pack and will adhere to strict social distancing.

Installations

From June 2020

Our installations will commence from June 2020 under our Safe Operating Procedures. We will be contacting all our customers to rearrange their installations in the coming weeks. Thank you for your patience.

Service Call Appointments

From June 2020

To report a new issue with your products, please click here. However, if you have already reported your issue and need to rearrange your appointment, please click here.

Phone Lines

From June 2020

Our phone lines are currently closed and will transfer to voicemail. We will respond to all enquiries in due course. Alternatively, please email sales@caddywindows.co.uk or installations@caddywindows.co.uk.