Below is a step by step guide of our ordering process

What happens next

FREE QUOTATION

One of our design team will visit your property to take measurements or we can also price from measurements you have taken and offer you a free no ogliation quotation for your windows & doors.

DEPOSIT

If you were to place your order with Caddy Windows, we kindly ask that a 25% deposit (10% for finance) payment is received which will secure your survey appointment

FINAL SURVEY

Our surveyor will attend your home on the agreed appointment to carry out a thorough survey. The surveyor will go through every detail of your order to ensure everything is correct.

ORDER MATERIALS

After the survey your order will be passed to our order processing team where we will then order your materials.

BOOK INSTALLATION

Once your materials have been ordered and delivery dates have been confirmed we will then book in your installation dates. You will be assigned a dedicated Installation Manager who will be your main point of contact throughout the installation process.

INSTALLATION

Our employed installation team will undertake your installation on the agreed date and time.

INVOICE

Once the installation has been completed you will receive your invoice for the remaining payment.

GUARANTEE

Upon completion, your installation will be registered with FENSA and you will receive your Insurance Backed Guarantee certificate shortly after.